At Jerry Baker, customer satisfaction is our number 1 goal. That’s why we strive to maintain the highest possible level of customer service.

Towards that end, we try to address most of your customer service needs directly on this Web site. Please take a moment and review the categories in the drop down box below before contacting us about a customer service issue. Thanks!

Please select a category

• Remove from mailing list
• Modify book series shipments
• Return a book
• Billing or payment issues
• I ordered a book, but never received it
• I returned a book, but I am still being billed for it
• Other issues
• Forgot login ID or password
• Manage/Change address
• Miscellaneous or other issues
• Frequently asked questions